Contact Us

Unfortunately we are aware of another company called 'VitaPets' who many pet owners are having issues with.

Please know that the company offering pet supplements through subscription, is not associated at all with our company VitaPet.

We at VitaPet do not sell any pet supplements, and we do not sell any of our products directly to pet owners like you. Our products are only available through supermarkets and pet stores.

If you are having issues with subscription payments or goods not being delivered - you will need to contact the company 'VitaPets' through their website or other contact means.


Proudly part of the Masterpet Family

Life is better with a pet, but they can’t take care of themselves and that’s why we exist. For over 90 years, Masterpet has provided the best pet care products to Australasian pet owners.

Masterpet New Zealand: 143 Hutt Park Road, Lower Hutt 5010, Wellington, New Zealand

Masterpet Australia: Lot 2/31 Topham Road, Smeaton Grange, NSW 2567, Australia

Send us a message

Our VitaPet products are available from a number of retailers around New Zealand and Australia.

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Masterpet is collecting, storing, and using your personal information (including the details above and your IP address) for the purpose of helping you with your enquiry, and (if you opt in) to receive marketing material in accordance the with our privacy policy. If you don’t provide us with this information, we will not be able to send you news and promotions. We store your personal information on a secure Salesforce platform in the cloud and data may be stored overseas. We may disclose the information for those purposes to its related bodies corporate and third parties, including our marketing agencies and contractors in Australia and New Zealand. To request access to or update personal information that we hold, or to make a complaint, you can contact us by email at [email protected]

Give us a call

  • NZ Freephone

    NZ Freephone

    0800 738 546

  • AUS Free Call

    AUS Free Call

    1300 651 111

  • Proudly Part of the Masterpet Family